COMPLAINTS
OUR COMPLAINTS PROCEDURE
Here at AMES Air Conditioning, we pride ourselves on providing products and services that are designed for maximum efficiency and engineered for complete reliability whilst adopting industry best practices as well as looking after the environment.
Whilst we strive for ultimate customer satisfaction, we accept that every now and then things may not go to plan. If you feel that we are not operating to your full satisfaction at any point, in order for us to investigate your concerns, please contact us by email or letter with the following information:
- The full address and postcode of the property where the appliance is fitted
- An address for correspondence, if this is different to the location of the appliance
- A contact telephone number
- A detailed summary concerning the nature of your complaint
HEAD OFFICE
4 Basey Road
Rackhealth Industrial Estate
Norwich
Norfolk
NR13 6PZ
BEGIN YOUR JOURNEY
From your enquiry, our team will arrange a FREE site survey, assess your needs and propose a FREE no-obligation budget quotation.
BIG BRANDS, BIG SOLUTIONS!
AMES Air Conditioning Ltd is experienced at installing and maintaining a variety of brands and can offer you the best option to suit your needs.
Whether you just want to discuss a project, have a technical issue, or want more information about our services,
just get in touch and one of our expert team members will be more than happy to help.
