Why does my unit go into defrost mode?

Defrost mode is when the outdoor unit gets too cold and sometimes the coil will be covered in ice.

The unit cannot operate when there is ice on the coil, and it must defrost the ice before continuing to provide conditioned air

How could I help to reduce defrosting?

• Keep your unit well maintained and ensure you are operating it correctly.
• Don’t have the thermostat set too high. The less load you place on the unit the less frequently it will need to defrost in cold conditions.
• Ultimately permanent fixes such as installing insulation in ceilings, walls and under floors will help reduce your heating requirement (and ultimately save you money). More immediately, keeping doors closed and curtains drawn will also help to reduce your heating required.
• Make sure there has been no barriers erected around the outdoor unit since it was installed.
• Raise the outdoor unit off the ground by at least 100 mm, by doing this the outdoor unit isn’t sitting in a pool of cold moist air.
  

If you have any questions, please contact us today!